In case of a NO SHOW, ticket is considered fully utilized therefore not redeemable for further use and its NOT REFUNDABLE.
It is considered a NO SHOW, any confirmed ticket where as the passenger did not presented themselves for check in or contacted reservation to exchange the booking before 48H of the time of departure.
In case of medical condition discovered within 48H of the flight that will require the passenger to change his booking, MHMS letter with stamp and signed by the doctor is required to be provided by the passenger to the Airline, before the time of departure of the original flight.